What data do we collect when and why?
Ordering: We collect the personal data you provide to us when you place your order. This data that you are providing is needed to execute, confirm your order and to assess your order, payment and a possible refund.
We collecting following personal data:
Profile creation/update: We collect data when users create or update their Shawarmer accounts. This may include their
Location Information: To show you available restaurants in your local area we may collect precise information about the location of your mobile device using geolocation and location presence awareness technologies such as GPS, Wi-Fi or cell networks. From your mobile devices you are able to withdraw your permission for Shawarmer to acquire information about your location through the device Settings but please note that Online Services or in-restaurant technologies may not function properly without precise location information.
How We Use Information
We will only use your personal data for the purposes like: fulfill your requests or orders or prizes
process payments for our products
to personalize and improve your customer experience and to provide our products to inform you about our product’s promotions
to process your employment application
How We Share Information
Shawarmer does not sell or otherwise share personal information about you, except as
described in this Privacy Statement.
Shawarmer may share personal information with vendors that provide services to Shawarmer, such as fulfilling orders, providing data processing and other information technology services, administering promotions, contests, prize draws, conducting research and performing analytics, personalizing individual Shawarmer experiences. We do not authorize these vendors to use the personal information or to disclose it for any purpose other than to perform services on our behalf.
We use third-party service providers such as Google’s Crashlytics and Firebase services, and CleverTap. We may disclose your site use information to these analytics providers to help us learn more about how you and others use our services.
To learn more about Crashlytics and Firebase, visit https://firebase.google.com/support/privacy
To learn more about how CleverTap uses your data https://clevertap.com/privacy-policy
Children’s Privacy
We understand how important it is to protect your privacy when you use our online services. We are especially committed to protecting the privacy of children who visit or use our online services. However, we are unable to verify visitors’ age, therefore advise parents to monitor their children’s online activities, to prevent their personal data being collected without parental consent.
If you feel that we have collected personal data of a minor without consent, please contact us via our Customer Care Team. We will then proceed to erase this data.
Access to and Correction and Deletion of Personal Information
If at any time you would like to access, correct, or delete personal information we have collected from you, please contact us at the email or postal address listed below. In certain circumstances, including when required by applicable law, we will comply with your request.Please note that we may be required by law to retain certain information. Before Shawarmer is able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request.
How to Contact Us
Shawarmer Office: (011) 462-8841, Sun – Thu, 08:00 AM – 05:00 PM As Sulimaniyah, Wadi Alneer Road, Riyadh 12211, Saudi Arabia
Contact our Customer Care Team For Complaints: 920008080: WhatsApp
Or through our Twitter account
from 12 PM till 2 AM
920008080